Our Privacy Guidelines

Personal information (mostly referred to as "information" in the following) will only be processed by us as far as required and for the purpose of providing a functional, user-friendly online presence, including its content and the services offered.

According to Art. 4 No. 1 of the regulation (EU) 2016/679–commonly known as the General Data Protection Regulation (referred to as "GDPR" in the following)–"processing" refers to any operation or set of operations performed on personal information–whether or not by automated means–such as its collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or other form of provision, alignment or combination, restriction, erasure, or destruction.

In the following privacy policy, we will inform you of the type, scope, purpose, duration, and legal basis of the processing of personal information in any context where we–alone or in conjunction with others–make decisions about the purposes and means of information processing. Also, we will inform you in the following of the third-party components we use for optimization purposes and improving the user experience wherever third parties are responsible for processing information.

This is how our privacy policy is structured:

I. Rights of users and people affected
II. Information on information processing
III. Information on us as the responsible party

We reserve the right to modify the privacy policy to adjust it to changing legislation as well as changes to the service or the way information is processed. However, this is restricted to any declarations about the processing of information. Wherever user consent is required or parts of the privacy policy contain provisions regarding contractual relationships with users, changes are subject to user consent.

We ask users to familiarize themselves with the privacy policy's contents on a regular basis.


I. Rights of users and people affected

Regarding information processing–as subsequently described in greater detail–users and people affected are entitled

  • to obtain confirmation whether or not personal information pertaining to them is being processed, to be advised of the information being processed, to obtain other information pertaining to information processing, and to obtain a copy of the information (cf. Art. 15 GDPR);
  • to have incorrect or incomplete information corrected or completed (cf. Art. 16 GDPR);
  • to have information pertaining to them deleted immediately (cf. Art. 17 GDPR) or, alternatively–as far as further processing is required according to Art. 17 No. 3 GDPR–to have processing restricted as per Art. 18 GDPR;
  • to obtain the information pertaining to them as provided by them and to have it transmitted to other providers / parties responsible (cf. Art. 20 GDPR);
  • to file a complaint with the supervisory authority whenever they find that information pertaining to them is being processed by the provider in violation of privacy regulations (cf. Art. 77 GDPR).

Additionally, the provider is obligated to notify any parties to which information has been disclosed by the provider of any correction or deletion of information or any restriction of processing in accordance with Art. 16, Art. 17 No. 1, and Art.18 GDPR. However, this obligation does not apply as far as notification is impossible or would involve disproportionate effort. Regardless, the user is entitled to be advised of the identity of such recipients.

Also, users and people affected according to Art. 21 GDPR are entitled to object to the processing of any information pertaining to them going forward as far as the information is being processed by the provider as per Art. 6 No. 1f) GDPR. This applies particularly to objections to information processing for the purpose of direct advertising.

III. Information on information processing

The information processed in the context of your use of our online presence will be deleted or blocked as soon as the purpose for storing it ceases to apply, its deletion does not violate any legal retention requirements, and none of the following provisions pertaining to particular processing methods apply.

Server data

For technical reasons, particular for the purpose of providing a secure and uninterrupted online presence, your web browser will transmit data to us or our web host. Among other purposes, these so-called server log files are used to collect information about the type and version of your web browser, your operating system, the website from which you are visiting our online presence (referrer URL), the particular page or pages you are visiting, the date and time of your visit, and the IP address of the internet connection used to access our online presence.

The data gathered in this way will be stored temporarily, but not in conjunction with any other information about you.

The legal basis for the storage of this data is Art. 6 No. 1f) GDPR. Our legitimate interest is the improvement, stability, functionality, and security of our online presence.

The data will be deleted after seven days at the latest as far as no further retention is required in the interest of providing evidence. Otherwise, the data will be fully or partially exempt from the deletion requirement until such time as the incident in question has been fully resolved.

III. Information on us as the responsible party

Responsible party

Divergent GmbH
Max-Högger-Strasse 6
8048 Zurich, Switzerland

CHE-315.534.157

Phone: +41-44-5868801
Email: inquiry@divergent.ch

Data protection officer

Name: Dustin Smuz
Email: dustin.smuz@divergent.ch

Version: May 2020